Frequently Asked Questions - THINKERS Notebook

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Frequently Asked Questions


If you need help with your purchase or the app, please visit our Support Site or send an email to

We reply to support requests within 1-2 business days.

No. We are not fans of the guided journal concepts.

Too often, people feel stressed trying to complete every task or step in a guided journal and eventually become frustrated with the process.

The THINKERS Notebook is a premium notebook journal with 256 numbered, 5 mm dot grid pages, giving you the freedom to follow your ideas wherever they may go.

The THINKERS Notebook is a premium smart notebook solution that works with any type of pen or pencil and uses an intelligent app with features that go far beyond scanning notebook pages.

For a detailed comparison, please see our blog post THINKERS Notebook vs Rocketbook.

No.The THINKERS Notebook works with any type of pen or pencil including ball-point, roller ball, and fountain pens.

However, if you would like a great pen to accompany your notebook, we would recommend the THINKERS Pen.

Mostly because we think your ideas deserve better than such an ephemeral fate.  And we want you to always have a hard copy of your ideas on hand.

Plus, you probably have a specific type of pen or writing utensil you like to use, and we didn't want you to have to use only the one we dictated so the gimmicky erase function would work.

A smart notebook is specifically designed to make it easy to capture and organize pages with a mobile app.

Unlike other smart notebooks on the market, the THINKERS Notebook uses machine learning technology to automatically detect handwriting on the page and convert this text into useful information with the app.

You won't find a QR Code on our notebook pages!

Instead, when you write out a title at the top of the page (or even add your own #hashtags), we use that as the title of your note.

Even better, we automatically convert your handwriting into searchable text.

Now that is smart :)

If you are not happy for any reason with your purchase, we will refund 100% of your purchase, less shipping costs, within 30-days of purchase.

Please send an email to to request a refund and instructions on returning your purchase.

We want you to be happy with your experience with us and will make the process easy.

All THINKERS Notebooks are shipped from Dallas, TX via USPS. For most purchases, we ship using USPS First Class/Priority Mail or Media Mail, depending on your selection.

NOTE: During the Christmas holidays, we can not guarantee or promise shipments or deliveries before Christmas Day for any orders placed on or after December 15th. 

The reason is that the manufacturing and fulfillment of our products are handled by third parties and their service levels depend on a number of factors including staffing availability, purchase volumes, and postal delivery volumes. These factors are outside of our control.

We apologies for any inconvenience that you may encounter during the Christmas holidays.

The dot grid layout is 29 across and 37 down; spaced at 5mm apart for a total of 1,073 dots.

Dot 15 across is the vertical center line (with 14 dots on either side).

Dot 18 down is the horizontal center line (with 18 dots on either side).

We do believe that the THINKERS Notebook will help you become better at practicing the art of thinking.

Obviously we can't vouch for the future value of the ideas you're inspired to come up with once you get and use the THINKERS Notebook, but we do know that it will help you find the space, time, and impetus you need to step away from the noise and spend quiet time with your thoughts and ideas.

And then you'll be able to easily store and share those ideas to help them further grow and develop.

And if that's not how it works out for you? Well then let us know within 14 days. We'll happily refund your first purchase. There is no sense in refunding purchases after that, of course, because you already know what you're getting.

But for that first purchase, we want you to feel zero risks in trying out the THINKERS method.


Like you, we care about the environment and our impact on it.

The THINKERS Notebook is FSC Certified (Forest Stewardship Council).

- The paper is from sustainably managed forests in Europe.

- The printing uses plant-oil based colors.

- The cover is made of bonded leather; recycled leather from cut-offs.

The previous version of the THINKERS Notebook has been discontinued.


If you need help with your purchase or the app, please visit our Support Site or send an email to

We reply to support requests within 1-2 business days.

Yes.You can use the THINKERS App to capture and collaborate on pages from your THINKERS Notebook, for free.

However, we do have a number of premium features in the app that require a subscription.

These features include the ability to capture photos, audio, video, whiteboards, and even text.

In addition, premium subscribers can automatically sync their files with their preferred cloud storage provider.

For more details, please visit

Yes. The app automatically detects handwriting on the page and converts it into searchable text.

In addition, titles and tags located at the top of the page are automatically transcribed into note titles and tags within the app.

No need to use a keyboard to manually type in your titles and #tags are automatically appended to your note in the app so you can search for notes based on their tag.

Yes. We currently only support Apple iPhones using iOS13 or higher.

We have plans to support Android and iPad users in the future but do not have a specific date when they will be available.

We have developed a Private Cloud Storage system on Google infrastructure to securely store your files.

Only you, and those you share the files with, can see the pages from the THINKERS Notebook.

We created our own private storage system to make it easy for you to share files and allow others to comment on those files using their web browser.

There is no need for them to have software on their device or an account on your cloud service.

Of course, you can download images and files captured from the THINKERS App to your phone and store them on any cloud storage account you have (i.e. Dropbox, Evernote, Google Drive, iCloud, etc).

Your security and the App's performance are important to us.

Yes. You can use the THINKERS App to capture pages from any notebook.

However, handwriting recognition is only available (for free) when you capture pages from the THINKERS Notebook.

If you premium subscriber we activate handwriting recognition for other notebooks pages as part of your subscription.

We have a separate website at that provides more details on the THINKERS App.

Workshop & Community

The THINKERS Workshop is an exclusive online training community for people who are committed to becoming better thinkers.

From exclusive mini-courses, engaged community discussions, relevant articles, up-to-date interviews, poll questions all the way to our lively virtual happy hour calls, you'll find a community supportive of the thinking process.

Please visit the THINKERS Workshop site for additional information.

Each THINKERS Notebook includes an exclusive access code to access the THINKERS Workshop for free.

If you do not have a THINKERS Notebook, you can purchase access to the workshop for $9.99 per month or $99.99 annually.

Visit for more details.

We hope you will connect with us online!






Yes, but inclusion in the affiliate program is by invitation only.

If you think we can work together, please email us at

Want a better way to bullet journal or just take notes? Then but the THINKERS Notebook. A premium notebook that includes an app for capturing and collaborating on your ideas.
Have questions about the THINKERS App - the best solution for capturing and collaborating on ideas - from paper to the cloud? Then visit our THINKERS Notebook site for more details or
The THINKERS Workshop is an exclusive community that combines educational content with lively online discussions. Learn more about the THINKERS Workshop at